These Terms and Conditions govern the provision of professional investigative and security services by Private Investigator Cape Town. By contacting us, engaging our services, or entering into a service agreement, you acknowledge and agree to these terms.

1. Nature of Services

Private Investigator Cape Town provides professional investigative, surveillance, tracing, due diligence, and security-related services, subject to South African law.

We are not an online store and do not sell products, equipment, software, or surveillance devices via this website.

All services are provided by agreement, following a consultation and confirmation of scope.

2. Consultations & Engagement

• All initial consultations are confidential.

• Consultations do not constitute a binding agreement unless confirmed in writing.

• Services commence only once scope, terms, and fees are agreed upon.

We reserve the right to decline or terminate services where:

• The request is unlawful

• The matter falls outside our legal scope

• Ethical or safety concerns exist

3. Fees & Payments

• Fees are agreed in advance and confirmed in writing.

• Payment terms may include deposits, retainers, or staged payments depending on the service.

• Payments must be made in accordance with the agreed invoice or service agreement.

• We do not operate a checkout system or accept online product orders.

Failure to comply with agreed payment terms may result in suspension or termination of services.

4. Legal Compliance

All services are conducted:

• In accordance with South African law

• Within privacy, surveillance, and data protection legislation

• Without guarantees of outcomes or results

Clients agree that services will not be used for:

• Harassment

• Unlawful surveillance

• Invasion of privacy

• Any illegal activity

Clients are responsible for ensuring their instructions and use of information comply with applicable laws.

5. No Guarantees

Private Investigator Cape Town does not guarantee outcomes, results, or conclusions.

Investigative services involve uncertainty and depend on factors beyond our control, including:

• Availability of lawful information

• Cooperation of third parties

• Changing circumstances

All findings are reported factually and objectively.

6. Confidentiality

• All client information is treated as strictly confidential.

• Information is disclosed only to the client or authorised legal representatives.

• Confidentiality may be limited where disclosure is required by law.

7. Use of Information

Information provided to clients is intended for lawful use only. We do not accept responsibility for how information is used after delivery, provided it was obtained lawfully.

Private Investigator Cape Town is not responsible for:

• Legal decisions made by clients

• Actions taken by third parties

• Outcomes of legal proceedings

8. Limitation of Liability

To the extent permitted by law:

• We are not liable for indirect or consequential damages

• We are not responsible for losses arising from reliance on information where circumstances change

• Our liability is limited to the fees paid for the specific service rendered

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9. Intellectual Property

All reports, documentation, and materials produced remain the intellectual property of Private Investigator Cape Town unless otherwise agreed in writing.

Clients may not reproduce, distribute, or publish materials without written consent.

10. Amendments

Private Investigator Cape Town reserves the right to update these Terms and Conditions at any time. The latest version published on this website will apply.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall fall under South African jurisdiction.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us via the website contact form.